Yes, it's true! We Offer FREE Standard Shipping Worldwide!
Our products are shipped directly from the manufacturers. This allows us to save on warehousing and transportation costs, which we pass to you, our customer. As a result, you can enjoy free shipping and reduced pricing on all of our womenswear collections.
Tracking information
All packages have specific tracking information. Once we ship them, you will receive the "shipment confirmation" email which includes a unique parcel tracking number. You can track your orders here: Track your order
All orders are delivered using a signature service. If delivery is attempted while no one is home, the courier will leave a card in your letterbox or attempt to contact you to arrange a re-delivery. We recommend providing a business address to ensure your order is signed for when delivery is attempted. If you have a question regarding your delivery or re-delivery, we'd suggest getting in touch with your local Postal office directly so that they can act quickly for you. If they're unable to assist you, feel free to get in touch with us.
Processing
Most of the items will be shipped out within 1/5 business days. Some may take longer if your order includes favourite pieces experiencing stock availability issues, the order can take between 5-10 business days to process. Need urgently or other questions, you can get help from our service team at support@block-trend.com.
Packed
Once orders are 'packed', you may not change or cancel. We offer a 14-day warranty upon receipt.
Shipping Time
Block Trend offers shipping through Express Mail Service partners to offer FREE shipping worldwide:
| Destination |
Delivery Time * |
| USA, Canada & UK |
6/12 days |
| Europe |
8/15 days |
| Asia |
12/40 days
|
| Central & South America |
20/40 days
|
* Please note that days are business days.
Block Trend is not responsible for any delays caused by the carrier, especially during high-volume periods and we can never guarantee a delivery date.
Shipping times vary on the country and the item purchased. It will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Regular service resumes immediately after each holiday.
Factors such as delayed logistics and customs clearings may have an impact on the delivery time.
Block Trend Ships worldwide, excluding Germany, Ukraine, Iran, North Korea, Syria, Sudan, Serbia, Algeria, Albania, Oman, Tunisia and others.
A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be issued to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.
If you have any further questions related to your delivery, please contact our Customer Care team.
Block Trend is not liable for missing parcels due to errors on the customer or carrier’s part.
Returns
By placing an order at Block Trend, you have a 14-day period to make the return. Please refer to our Return Policy for further information on how to return your packages.
International Taxes and Duties
Please note that product prices and delivery fees do not include possible taxes and duties which may be applied by customs or postal authorities in the country of delivery. All payments of taxes and duties are the sole responsibility of the purchaser. For more information on what duties and fees may be payable by you before the release of your parcel, we recommend checking your local customs website.
